Sub-processors
Last updated: 17 August 2026.
WebRobot relies on the providers below to deliver the service. The list separates those that process data for every customer from those that come into play only when the customer enables the corresponding feature: if you run no stages backed by language models, no model provider processes your data.
Always involved
| Provider | Role | Location | Data processed |
|---|---|---|---|
| Hetzner Online GmbH | Cluster and database hosting | Germany / Finland (EU/EEA) | All platform data, at rest and in processing |
| netcup GmbH | Dedicated compute node hosting | Germany / Austria (EU/EEA) | Data processed by jobs assigned to those nodes |
| Stripe Payments Europe, Ltd. | Payments and invoicing | Ireland (EU/EEA) | Billing and contact data; no pipeline data |
Only when the customer enables the feature
| Provider | Role | Location | Data processed |
|---|---|---|---|
| Anthropic PBC | Language models (agents, chat, LLM stages) | United States | Content sent to stages that use a model |
| OpenAI | Language models, when selected | United States | Content sent to stages that use a model |
| Together AI · Replicate · RunPod | Model training and inference | United States | Training datasets and prompts, only for jobs the customer starts |
| LlamaCloud | Document indexing for retrieval (RAG) | United States | Documents uploaded to knowledge bases |
| Hugging Face | Dataset and model publishing | United States / France | Only what the customer explicitly chooses to publish |
| DataImpulse | Proxy network for data collection | Estonia (EU/EEA) | Request destination addresses; not the results |
Transfers outside the EEA
Providers based in the United States process data outside the European Economic Area. A customer who must avoid this can leave those features disabled, or run the platform on their own infrastructure, where compute and storage stay inside the perimeter they choose.
Changes
This page is updated before a new sub-processor enters service. To be notified of changes, write to security@webrobot.eu.